Privacy Policy

FinRight Solutions Pvt. Ltd. ("FinRight", "Company", "we", "our" or "us") is committed to protecting the privacy of our customers, partners and website visitors. This Privacy Policy describes the types of information we collect, how we use and disclose it, and the steps we take to keep it safe when you visit our website or use our services, products, applications or partner programmes.

By accessing our website or engaging with our services, you consent to the collection and use of your information as described in this policy. We encourage you to read it carefully and to reach out to us if you have any questions.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Date of Birth
• Residential Address
• PAN Details
• Aadhaar information (only where legally permitted)
• Employment Details
• Income Information

Business Information

• Company Name
• Business Registration Details
• GST Information
• Financial Information

Technical Information

• IP Address
• Browser Type
• Device Information
• Cookies and Usage Data

2. How We Use Your Information

We use the information we collect for legitimate business and regulatory purposes, including to:

• Process your applications and service requests
• Verify your identity and assess eligibility
• Communicate with you about our products and services
• Monitor and improve the performance of our website
• Meet our legal, regulatory and compliance obligations
• Detect and prevent fraud or unauthorised activity
• Provide responsive customer support
• Facilitate services through authorised financial partners

3. Sharing of Information

We may share your information, only as necessary, with the following parties:

• Banks, financial institutions and lending partners
• Service providers and technology partners who support our operations
• Legal, regulatory and government authorities where required by law
• Auditors and compliance agencies

We do not sell your personal information to third parties. Any sharing is limited to what is reasonably required to deliver our services or to comply with applicable laws.

4. Data Security

We apply reasonable administrative, technical and physical safeguards designed to protect your personal information from unauthorised access, disclosure, alteration or destruction. While we work hard to keep your data secure, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar technologies to:

• Improve your browsing experience
• Analyse website traffic and usage patterns
• Personalise the content you see
• Enhance overall website functionality

You can manage or disable cookies at any time through your browser settings, though some features of the website may not function as intended if cookies are turned off.

6. Data Retention

We retain your information only for as long as it is reasonably necessary to:

• Provide and administer our services
• Comply with legal and regulatory requirements
• Resolve disputes
• Enforce our agreements

When information is no longer required for these purposes, we take steps to securely delete or anonymise it.

7. Your Rights

Subject to applicable laws, you may exercise the following rights in relation to your personal information:

• Request access to the information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw your consent where consent is the basis for processing
• Request deletion of your information where legally permissible

To make any of these requests, please reach out to us through the contact channels listed below. We may need to verify your identity before acting on a request.

8. Third-Party Websites

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices, security or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. Any updated version will be published on this page with a revised "Last Updated" date. We recommend reviewing this policy periodically.

10. Contact Information

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your information, please contact us:

• FinRight Solutions Pvt. Ltd.
• Email: help@finrightsolutions.com
• Phone: +91 98727 27349
• Address: Registered Office, Punjab, India